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Contact Routing Simulator
Product Details

Contact Routing Simulator is the fastest, most flexible call center simulation system.  And you already know its user interface—because Contact Routing Simulator's user interface is Microsoft Excel!  Buy now.

Not sure yet?  Here are some downloads with the detailed information you need to make your decision::

System requirements

Windows XP, Windows Vista, or Windows 7; Microsoft Excel 2003 or 2007.


Single-user license: $299. 


Each user license includes one year of email-based support and one year of maintenance releases.  After the first year, continuing support and maintenance are available at $100 per user per year.  more»


Abstract Micro Systems offers professional on-site Contact Routing Simulator training.  Each training class lasts two days, and provides hands-on experience for 1 to 5 users.  Users bring to the class their own computers

on which they have installed Contact Routing Simulator.  Inquire about pricing.

How to Buy

Click here to go to our online store.  There you will enter the desired number of copies, your contact information, and your method of payment.  After your purchase is complete, you will receive download instructions.  (There is also an option to have a CD sent to you).  If you have any questions send an email to the address shown below.


After purchasing Contact Routing Simulator on our website, you will receive directions for downloading the software.  The download consists of a ZIP file which you should extract to a temporary folder.  Among the files in that temporary folder will be a PDF file containing detailed installation instructions.

Abstract Micro Systems, Nashville, Tennessee
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